WhoBuilt

AI agents for customer support

Product by GigaML

Also known as AI agents for customer service

1 Talk3 Facts3 Sources

Key facts

Built by
GigaML
Capabilities
GigaML, Human-like phone support that resolves issues without placing callers on hold

From talks

Results and examples shared in single talks

Timeline 2

Dated events, newest first. Open the sources under any item.

How we verify
Built1Capability1
20262 events
  1. as of May 2026Capability
    GigaML: Human-like phone support that resolves issues without placing callers on hold
    Human-like phone support that resolves issues without placing callers on hold
    “you call, and it’s entirely like talking to a person.” 1:01
    Unverified1 source· Talk
  2. as of May 2026Built
    GigaML built AI agents for customer support
    “We build AI agents for customer support.” 0:39
    Unverified1 source· Talk

Talks 1

24:29
Why Two IIT Engineers Turned Down $550K Jobs To Build A Startup
Varun

GigaML co-founder Varun describes how he and his co-founder left lucrative quant jobs to start a company, joined YC, and pivoted from EdTech and model fine-tuning to AI customer support after following customer demand. He explains how GigaML won enterprise customers including DoorDash by proving value through its product, and argues that early payment is a strong test of whether a problem matters. He also discusses building AI agents around business outcomes, using coding agents to help a small team ship faster, and developing an AI forward-deployed engineer to ease enterprise adoption. His advice to aspiring founders is to start building, sell early, and focus on delivering measurable value to customers.

May 29, 2026· 24 minDiscussed 0:39