Garg says the early days brought precious, uninterrupted time to build and innovate. Now her schedule is packed with meetings and dinners, so she has to fight to preserve time for strategy and making.
What are some of the challenges you face as the CEO of your startup?
Speaker
Ooshma Garg talks about the changing challenges of being a startup CEO, from protecting time to stay creative to staying close to customers; the company is not stated.
Early on, few people cared about the startup and it had very few customers. Garg sometimes slept at the office or lay on the floor beside blank sheets of paper, using them to think through what to do next.
Garg says it is gratifying when people know the company and she meets customers unexpectedly. She notices she becomes unhappy when she gets too far from customers, and believes caring about their experience over the long term leads to financial success.
Takeaways
- Block time for strategic and creative work when meetings begin to fill the calendar.
- In difficult stretches, create space to think clearly about the next step.
- Stay close to customers and pay attention to how that affects your own focus.
- Treat long-term customer experience as a core business priority.
Search inside this talk
What was claimed 0
No structured facts in this talk