WhoBuilt

Critiquing Startup Websites

May 10, 2022· 23 min· 76K views·Watch on YouTube

Speaker

Zayn Ali, Instacart’s first product designer and a former YC design lead, reviews Winter ’22 startup websites with a YC host on Design Review.

Make Hokali’s offer clear and build trust

Hokali’s discount pop-up appears before visitors know what the company offers, so the reviewers suggest testing it alongside clearer context. They praise the headline explaining that users can book sports lessons in three steps, but note that some background videos do not clearly identify the activity. Dedicated pages for each lesson could help visitors find relevant offers and improve marketing and SEO. To build confidence, they recommend showing customer reviews and founder stories higher on the page, including short video testimonials.

Simplify Requestly’s message and page

Requestly describes itself as a tool to intercept and modify HTTP requests, but its jargon-heavy headline and crowded opening area may make the product harder to understand. The reviewers recommend asking users how they describe the product, then testing those words in the headline. They also suggest focusing the page on its main action, likely downloading the Chrome or macOS app, and moving secondary details lower. Rather than repeating feature lists, explain the problems the features solve and make product screenshots large and clear enough to understand.

Clarify Verdin’s headline

Verdin’s phrase “instant sustainability with automated storytelling” is vague, while its explanation about attaching environmental pledges to products is more concrete. A product screenshot helps show how a pledge could appear in an online store, though the animation moves quickly and does not make clear where the feature appears. The reviewers suggest using customer language and making the headline answer what the product does and who it serves. They praise the page’s visual hierarchy, customer testimonials, and team section, and suggest bringing its climate impact and easy implementation forward.

Takeaways

  • Put a clear description of the product before asking visitors to sign up or buy.
  • Use words customers use to describe the product when testing headline options.
  • Choose one primary action for the top of the page and move secondary details lower.
  • Show product screenshots at a size and level of detail that make their purpose clear.
  • Build trust with specific customer reviews, testimonials, and founder context.

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