Front

Built by Front (company)

1 Talk 20 Facts 20 Sources

Key facts

People: Laurent, co-founder
Mathilde Collin, co-founder
Capabilities: Company mission is “Work happier.”
Shared and individual inboxes support assignments, internal conversations, and integrations with other tools.
A new version was planned for release at the end of October.
Uses: Headspace, Mathilde Collin uses it for guided meditation.
Trello, public roadmap
Integrates with: Asana
Trello
Salesforce
GitHub

From talks

Results and examples shared in single talks

Employee retention and internal NPS are described as very high. 25:12 Feature Prioritization and Employee Retention at Front
About 20% of the team was in Paris and 80% in San Francisco. 32:05 Feature Prioritization and Employee Retention at Front
At Series A, about $1.5 million ARR and a little over $100K MRR. 41:31 Feature Prioritization and Employee Retention at Front
At seed round, around $10K MRR and about 100 companies using the product. 41:01 Feature Prioritization and Employee Retention at Front
Reached about $1 million ARR and roughly 1,000 customers through early PR and content. 14:46 Feature Prioritization and Employee Retention at Front

Show 4 more

About 3,000 companies signed up for the beta and around 10 used the product. 12:51 Feature Prioritization and Employee Retention at Front
The number of comments per daily active user increased after a conversation feature change. 8:12 Feature Prioritization and Employee Retention at Front
Prioritizes features using a 1-to-3 user benefit score and a 1-to-3 complexity score, producing nine possible scores. 6:12 Feature Prioritization and Employee Retention at Front
40% of daily active users use Front for both shared and individual inboxes. 1:43 Feature Prioritization and Employee Retention at Front

Timeline 5

Dated events, newest first. Open the sources under any item.

How we verify

People2Capability3

20185 events

as of Oct 2018Capability
Company mission is “Work happier.”
“Our mission statement is “Work happier.”” 25:12
Unverified1 source· Talk
as of Oct 2018Capability
Shared and individual inboxes support assignments, internal conversations, and integrations with other tools.
“you can add your individual inbox to Front and assign messages, have internal conversations around them, and integrate with whatever tools you’re using” 2:40
Unverified1 source· Talk
as of Oct 2018People
Laurent is co-founder at Front
“I met my co-founder, Laurent.” 16:27
Unverified1 source· Talk
as of Oct 2018People
Mathilde Collin is co-founder at Front
“I met my co-founder, Laurent.” 16:27
Unverified1 source· Talk
Oct 2018Capability
A new version was planned for release at the end of October.
“We’re releasing a brand-new version of Front at the end of October” 1:43
Unverified1 source· Talk

Talks 1

48:24

Feature Prioritization and Employee Retention at Front

Mathilde Collin

Mathilde Collin explains how Front grew from a shared inbox into a collaborative email client, and how the team prioritizes features by balancing customer value, expected uptake, build complexity, and company vision. She describes learning from early customers, using public roadmaps and support analytics, and accepting that meaningful product changes can initially upset users. On employee retention, she highlights a clear mission, strong coworkers, and transparency that helps people understand their impact while protecting privacy. She also shares lessons on finding product-market fit, staying focused, and maintaining personal well-being as a founder.

Oct 3, 2018· 48 minDiscussed 1:03