32:44Aaron Epstein explains nine business models common among billion-dollar companies and compares how SaaS, transactional businesses, and marketplaces perform among YC’s top companies. He describes traits that help businesses grow, including recurring revenue, retention, defensible moats, strong unit economics, and closeness to transactions. He then presents five pricing lessons: charge early, price for customer value, avoid undercharging, treat pricing as changeable, and keep plans simple. Examples from Stripe, Netflix, and Segment show how pricing can reveal customer value and support growth.
