Cheung and her brother Aaron spent more than three years testing ideas, including Pathjoy, a platform for therapists and life coaches. They struggled to find a problem they cared about and ran short on money, eventually earning income by rewriting entertainment news for traffic.
Adora Cheung
Speaker
Adora Cheung, founder and CEO of Homejoy, shares at a Y Combinator event how she and her brother found a business idea, built a cleaning marketplace, and kept it alive through early setbacks.
Aaron wanted an affordable, trustworthy cleaner and found a gap between expensive agencies and unvetted classified listings. After launching a website that got no bookings, Cheung offered cold water at a local fair in exchange for cleaning bookings. She and Aaron handled the first jobs themselves and learned how difficult professional cleaning was.
A 9,000-square-foot post-construction cleaning took the siblings five days, showing them they needed to understand the job before bringing professional cleaners onto the platform. Cheung took a job at a San Francisco cleaning company, where she learned both cleaning skills and how manual booking and scheduling limited the industry. They then built a platform with professional cleaners taking jobs.
After years of failed ideas, the company had little money and needed capital to expand. Cheung set two investor meetings before deciding to wind down: one with former boss Max Levchin and one with YC’s PG. Each invested $25,000, giving Homejoy $50,000 to continue.
Cheung describes Homejoy’s early years as a long struggle followed by rapid progress. At the time of the talk, she said the company operated in more than 30 markets, had 150 employees, and had raised about $40 million. Her advice is to respond to setbacks calmly, learn from them, and keep working hard.
Takeaways
- Test ideas patiently, but look for a problem customers already feel.
- Talk to potential customers directly; Cheung traded water for the first bookings.
- Do the work yourself before designing a platform around it.
- Observe how an industry operates to find tasks technology can simplify.
- Treat setbacks as problems to learn from and address, rather than reasons to quit.
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What was claimed 14
- ceo ofAdora Cheung CEO of Homejoy
“Adora is the founder and CEO of Homejoy”
YouTube Unverified1 source· Talk
- foundedAdora Cheung founded Homejoy
“Adora is the founder and CEO of Homejoy”
YouTube Unverified1 source· Talk
- metricHomejoy: Available in the United States, Canada, the UK, and Berlin
“We're now available in the United States, Canada, the UK, and Berlin.”
YouTube Unverified1 source· Talk
- featureHomejoy: Connects people with home service professionals
“the leading platform that connects people with home service professionals”
YouTube Unverified1 source· Talk
- foundedAaron Cheung founded Homejoy
“my co-founder, Aaron, is also my younger brother”
YouTube Unverified1 source· Talk
- featurePathjoy: Connected people with therapists and life coaches
“Pathjoy was a platform that connected people with therapists and life coaches”
YouTube Unverified1 source· Talk
- foundedAdora Cheung founded Pathjoy
“In 2009, we started a company called Pathjoy”
YouTube Unverified1 source· Talk
- featureHomejoy: online booking flowonline booking flow
“Until Homejoy, there was really no easy way to book something online”
YouTube Unverified1 source· Talk
- featureHomejoy: Applies technology or algorithms to speed up cleaner scheduling and reduce overhead
“you can apply a layer of technology or algorithms to make things go faster and more efficiently”
YouTube Unverified1 source· Talk
- invested inMax Levchin invested in Homejoy$25K
“Sure, you can have it. I'll give it to you”
YouTube Unverified1 source· Talk
- invested in$25K
“also gave us $25K”
YouTube Unverified1 source· Talk
- metricHomejoy: Around $40 million in venture capital raised
“have raised around $40 million in venture capital”
YouTube Unverified1 source· Talk
- metricHomejoy: 150 employees
“have 150 employees”
YouTube Unverified1 source· Talk
- metricHomejoy: Over 30 markets worldwide
“Today, we're in over 30 markets worldwide”
YouTube Unverified1 source· Talk








