WhoBuilt

Uncut Interview with Sam Altman on Masters of Scale [Audio]

Feb 23, 2018· 59 min· 37K views·Watch on YouTube

Speakers

Sam Altman, president of Y Combinator, talks with Reid Hoffman on Masters of Scale about starting and scaling companies, YC’s growth, and lessons for founders.

Taking early career risks

Altman says he stumbled into founding Loopt after a Stanford research project became more fun than his planned Goldman Sachs internship. He and his two cofounders applied to Y Combinator and became its first funded company. Looking back, he says young founders often overestimate the risk of trying a startup and should learn to set expectations with teammates, who may not share a founder’s appetite for long hours.

Spotting products with room to grow

Altman says strong future markets often show up in how much early users love a product. He points to the first iPhone users, who relied on it daily, and contrasts that response with VR headsets that many buyers set aside. He cautions that today’s market size can mislead investors and that early enthusiasm alone does not prove a market will grow.

Expanding Y Combinator

After Loopt was acquired, Altman tried seed investing but found he preferred running a company. He took over YC and expanded it beyond software into areas such as AI and energy, increased the number of companies funded, broadened its geographic reach, and created a later-stage fund. He says a clear mission helped guide that growth, while the organization needed more structure as it grew beyond roughly 30 or 40 people.

Building products and teams that can scale

Altman says companies should first make a product people love and recommend; scaling demand is easier once that happens. He cites Stripe, Dropbox, and Airbnb as companies that took time to get their products right, and says early founders should do unscalable work to understand customers. For rapid growth, he recommends hiring a few trusted senior leaders who know how to scale an organization.

Managing uncertainty and attention

Altman says founders can reduce the effect of luck by choosing a promising market, building a strong team, and executing well, while recognizing that luck still matters. He recommends prioritizing the few things that determine a company’s success and delegating or dropping urgent but unimportant work. For his own time, he uses daily and long-term lists and leaves room for YC companies’ needs.

Takeaways

  • Treat early career risks as manageable; the cost of a failed startup may be only a few years.
  • Look for products that users rely on and love when judging whether a market could grow.
  • Build a product people recommend before investing heavily in demand generation.
  • Do unscalable customer work early to learn what to build.
  • As a company grows, add experienced leaders and focus attention on the few tasks that matter most.

Mentioned in this talk

Search inside this talk

What was claimed 9

Show all 9 facts

Related talks